Privacy policy
The privacy and security of our customers' data are of utmost importance to us. In this policy, we describe how we collect, use, and protect the personal information of our customers.
Data Controller
The data controller is SILVANA TORRICELLA, Tax ID 231611412, located at Rua Almeida Garrett, 121, 1Dt - 4445-319 Ermesinde, owner of the Ghosty Jewelry brand, who can be contacted via email: ghostyjewelry.sales@gmail.com
Collection and Processing of Personal Data
This Privacy Policy applies to data that have been directly provided by the data subject or collected during the data subject's access to our website. When making a purchase in our online store, we may collect personal information that is used to process your order and provide the requested products and services.
The following information is collected:
- Name – to identify you as our customer and/or user of our website;
- Email address – to carry out all communications related to your orders;
- Address – for the delivery of your orders or accounting documents;
- Mobile phone – for delivery purposes, as well as for order-related matters whenever contact by email is not possible;
- Tax identification number – for billing purposes;
- Order history – so that you can consult it in your customer area, as well as for statistical treatment of sales;
Furthermore, we may use this information to send marketing communications related to our products and services, provided you have given your prior consent to receive such communications.
Processing your data is necessary for the conclusion and performance of the purchase and sale contract or service agreement to be entered into between you and Ghosty Jewelry, or for carrying out pre-contractual steps at your request.
By providing your personal data to Ghosty Jewelry, the personal data holder consents previously, freely, informedly, specifically, and unequivocally, for them to be processed for the purposes described in this Privacy and Security Policy.
Protection of Personal Data
We take appropriate security measures to protect our customers' personal information against unauthorized access, alteration, disclosure, or destruction.
Credit and debit card data are processed through a secure payment gateway, and your personal data are stored on secure servers, accessible only by authorized personnel.
Sharing and/or Storing Data with Third Parties
We do not sell, trade, or disclose personal information of our customers to third parties, except when necessary for order processing or to fulfill legal obligations. In these cases, we ensure that these companies comply with the General Data Protection Regulation EU 679/2016 and this Privacy and Security Policy.
We may share your personal information with third-party service providers working on our behalf to process orders and perform deliveries: CTT – Correios de Portugal, S.A., headquartered at Avenida D. João II, no. 13, 1999-001 Lisbon, which can be contacted through the phone number 707262626 and email: informacao@ctt.pt.
We store your data on the e-commerce platform we use (Shopify), in our billing software, and on the email marketing platform.
These service providers are required to maintain the confidentiality of your personal information and may not use it for marketing purposes.
Data Subject Rights
The data subject has the right to request access to personal data concerning them, the correction of inaccurate or incomplete personal data, the deletion of personal data, the total or partial limitation of the processing of personal data, the right to object to processing, and the right to the portability of personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Data Retention Period: We retain your personal data for 3 years of inactivity. After this period, your information will be deleted from our database, without prejudice to the statute of limitations and expiry periods for exercising rights of SILVANA TORRICELLA, under the law, as well as the retention of personal data resulting from legal obligations.
Changes to This Policy
SILVANA TORRICELLA reserves the right to occasionally update this policy, reflecting changes that may be implemented, and will communicate them through this means.
Therefore, we recommend that you regularly consult this document, and should you have any questions or concerns, please contact us via email ghostyjewelry.sales@gmail.com
Cookies
Our website uses cookies to improve your browsing experience. A cookie is a small amount of information sent to your computer or device when you access certain websites. Cookies enhance your browsing experience by allowing the website to remember certain actions and preferences (such as login and region selection).
The types of cookies we use include:
- Website functionality cookies - these cookies allow you to navigate the website and use our features, such as "Add to Shopping Cart";
- Website analytical cookies - these cookies allow us to measure and analyze how our customers interact with the website, to improve both its functionality and your shopping experience;
- Customer preference cookies - when you are browsing the website, these cookies will remember your
- Advertising cookies - these cookies are used on our website to tailor marketing to your preferences and interests and provide a more personalized service in the future.
By continuing to browse our website, you agree to the use of cookies. You can disable cookies at any time by changing your browser settings. However, this may affect the functionality of the website.
This website was created on the Shopify platform. For more detailed information on how cookies are used and how you can control them, please see Shopify's complete Cookie Policy here.
If you have any questions about our cookie policy, please contact us via email ghostyjewelry.sales@gmail.com.
Contact
For any questions related to the processing of your data, please contact us via email ghostyjewelry.sales@gmail.com.
If you have any concerns about how we use your personal data, you have the right to file a complaint, either directly with us or with the competent control authority: CNPD – National Data Protection Commission, through the following address: www.cnpd.pt.
Silvana Torricella
Tax ID: PT231611412
Rua Almeida Garrett, 121, 1Dt, 4445-319 Ermesinde
+351 914040012